Shared Operations, International Carrier Business & Roaming, ICB & A2P

Tele2 is an international company providing solutions within IT and telecom to businesses and consumers. We have a challenger spirit in our DNA. We challenge our competitors and naturally, the market, but primarily ourselves. We operate in a market that is continuously expanding and changing. Our customers are constantly requesting new and better solutions, which place high demand on us. Naturally, we want to meet these demands, which is why the key to our success will be how we work and who we are.

Tele2’s work method is characterized by responsibility, openness and approach-ability. We are driven by speed, quality and by always keeping our eyes on what is best for the customer. This means that all our employees can and are expected to contribute to our overall goal: To be the best at creating value for customers.

International Carrier Business & A2P Messaging department is now looking for a Business Support Manager.

A2P is a central Tele2 Group function within International Voice, Roaming, & A2P department which is a part of Tele2 Group Shared Operations. The team deals with all commercial, business and product related aspects of Tele2 Group A2P Business and is acting as a hub and a clearing house for the group’s SMS traffic.

This is the job…

As the A2P Business Support Manager you will be expected to oversee the daily operations of an A2P business and contribute to development of products & solutions within this area. It is expected that you demonstrate a high level of expertise in the areas of A2P messaging.

This will be a cross-functional role and will involve supporting of the Account and Routing Managers. It will require contact with vendors and Tele2 affiliates and establishing a good relationship with them in order to progress the business.

As an A2P Business Support Manager you are expected to have in-depth understanding of the nature of the messaging environment, A2P messaging business, SMS routing, routes quality and the related commercial, technical and financial aspects. You will also be working with SMS-IW agreements and actively evaluate competitive routes in terms of price and quality. In your roll you will be charged with the responsibility for coordinating systems involving technical, statistical and informational base of the business.

You will report to the Head of International Carrier Business.

This is what you have..

* Degree in Technical Subjects or its equivalent

* Several years of hands on experience in the A2P SMS environment

* Technical support experience

* A curious mind, strong analytical skills, with problem solving capabilities

* Result and Solution oriented

* SS7 knowledge

* English Proficiency, Swedish is a merit

* Computer Proficiency (Microsoft Office), MySQL is a merit

* Strong analytical, time management, problem solving, prioritization and planning skills

* Able to work independently in a fast paced and dynamic environment

* Knowledge in Python/Java/other programming language

* Able to multitask

* Strong ability in business support role

* Expertise in the use of modern technologies

This is what Tele2 can do for you...

… a place in a flexible, approachable organization that is characterized by strong team spirit, high commitment and satisfaction, where your expertise will make a difference.

… extensive opportunities to exciting career moves within Tele2. With us, your future will be in your hands. We provide you with the opportunity to develop through internal training courses and further development

… We take care of you, both in your role in the company, but also outside. With us, there are opportunities for flexible work and benefits in terms of health, parental allowance and pension.

If you want to know more about Tele2 and those of us who work here, visit us at

The position is located in Kista, Sweden.

You are welcome to submit your application not later than February 12th. Selection and interviews are conducted continuously.

Anställningsform Tillsvidareanställning
Anställningens omfattning Heltid
Antal lediga befattningar 1
Sysselsättningsgrad 100%
Ort Kista
Län Stockholms län
Land Sverige
Referensnummer 2018/14
Publicerat 2018-01-11
Sista ansökningsdag 2018-02-12

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